The Jonas Brothers have infuriated fans with ‘disrespectful’ behaviour (Picture: Kevin Mazur/Getty Images for Live Nation)
After a triumphant first leg in the US, 00s icons The Jonas Brothers have infuriated their fanbase as they postpone all their concerts in Europe.
The trio — Kevin, Joe, and Nick Jonas — announced ‘exciting projects’ that meant they had decided to hold off on the next section of their Five Albums One Night tour.
This announcement has not sat well with ticket-holders, many of whom had booked accommodation and travel in order to see the Sucker hitmakers in the next three months.
‘We have shifted the European dates to later this year, but that is only because we have some exciting projects that we’re very excited to share with you at a later point,’ Nick shared.
He continued: ‘European fans, we love you, we can’t wait to see you, it’s been long overdue. And we are so excited to play these shows later this year, in the fall.’
Kevin chimed in that gig-goers should hold onto their tickets as they will still be valid in October, however, it seems disappointed fans are now demanding refunds.
Across social media the band has been denounced by their loyal followers, as Samariya Mileth vented: ‘Honestly… what the F is wrong with the Jonas Brothers management?
‘At this point, they’ll have 0 fans left outside US. They just postpone shows like it’s a walk in the park, it happened in Mexico (more than once) and now happened in Europe. So disrespectful and disappointing.’
The change of dates moves gigs from May and June — competing with Taylor Swift’s Eras Tour — to September and October, when schools go back.
On X, Isabel Sofie added: ‘Jonas Brothers rescheduling their tour without a decent apology is just so so disrespectful. Yes life happens, but so does the life of the fans who have planned everything around these dates.’
However, it may be more than an apology needed at this point as fans took to social media to lament the difficulty in accessing refunds.
Many rescheduled travel and accommodation or cancelled where possible but particularly those with tickets to Milan have struggled to get their money back.
Commenting on a viral TikTok by @mentallygrowing247, Connie Austin shared: ‘I’m from the uk and bought tickets to see them in Milan, we tried to get a refund but couldn’t because the show wasn’t cancelled and the organisers haven’t authorised it.’
Mara replied: ‘Same for Milan!!!! I live in Greece booked for Milan, and I’m trying to get a refund back and I got no response from vivaticket.’
The entire European leg has been shifted until autumn (Picture: Mikala Compton/Austin American-Statesman via AP)
Fans have been demanding refunds from the tour(Picture: Bryan Steffy/Getty Images)
Other helpful fans asked if Connie had contacted the seller, to which she replied: ‘Yeahh we emailed them and they explained that because it isn’t cancelled we can’t get a refund – we’re going to keep trying.’
Vivaticket appeared to be a sore spot for Italian fans, especially as the website’s FAQ states service fees for buying the tickets are not part of the refund.
In response to the Jonas Brothers’ tweet, X was flooded with people asking how to get their money back as no easy route was to be given in emails received by ticket holders.
Word-of-mouth seems to be how many fans have accessed refunds, with the solution being contacting contact customer services and arguing their case.
Kevin, Joe, and Nick Jonas have been touring Australia (Picture: Kevin Mazur/Getty Images for Live Nation)
UK fans who purchased through Ticketmaster appear to be able to get a full refund by reaching out to the distributor, with many already seeing money back in their banks.
It’s unknown how many fans are requesting refunds but if social media is anything to go by, the Jonas Brothers could be looking at a very low turnout.
Some have speculated they may even end up cancelling after the immense backlash and possibly empty seats.
Currently, Australia is hosting the former Disney stars but fans have reported slashed prices on the doors as venues in Melbourne and Sydney failed to be filled.
They were set to hit the UK in just over two months (Picture: Mikala Compton/Austin American-Statesman via AP)
Aussie fans complained that tickets previously costing $200 are now being flogged for $80 and even ‘free’, according to some last minute gig-goers.
However, other videos showed a packed out venue dancing away to SOS, Lovebug, and other hits.
The Jonas Brothers will now come to the UK for eight gigs in early September, with tickets still available through Ticketmaster.
Metro.co.uk has reached out to Live Nation, Vivaticket, and the Jonas Brothers for comment.
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