Monzo app goes down with users unable to access accounts

The online bank have told users they are ‘experiencing issues’ (Picture: Shutterstock/Ink Drop)

Thousands of Monzo customers are unable to fully access their accounts after the bank reported technical problems.

The online bank have told users they are ‘experiencing issues’ and the app will not be fully functional.

Account holders are still able to see their account details and send bank transfers, but it is not known whether they can use their cards.

More than 2,000 outages have been reported online.

Monzo said: ‘We’ve identified the cause of the problem and we’re working on a fix.

‘We’re currently running the Monzo app in a backup mode but you’re still able to use your card as usual, make ATM withdrawals, and receive inbound and make outbound bank transfers.

‘We’re sorry about the trouble here.

‘Our team are working super hard to get the issue resolved, we really appreciate your patience in the meantime.’

More than 2,000 outages have been reported online (Picture: Down Detector)

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